Privacy Policy

Introduction to this Privacy Policy

This privacy policy ("Privacy Policy") is issued by PT BQUIK OTOMOTIF INDONESIA, a limited liability company domiciled at Letjen S. Parman St No.Kav 76 RT.4/RW.3, Slipi, Palmerah, West Jakarta City, Jakarta 1141 (hereinafter referred to as "BQUIK", "we", "our" or "us"). This Privacy Policy applies to the services and/or Sites provided and maintained by BQUIK. "Site" means a website operated by us with the following address URL: or any mobile application that will be provided by BQUIK from time to time.

BQUIK is committed to continually enhance the BQUIK ‘s values and operate its business with good governance in order to be trusted by customers. BQUIK will only process your Personal Data in accordance with the applicable laws and regulations of Republic of Indonesia concerning Personal Data Protection (collectively referred to as the "PDP Law").

This Privacy Policy explain how we collect, record, organize, structure, store, alter, retrieve, consult, use, transmit, disclose, disseminate, combine, erase and/or destroy (collectively referred to as "process", "processed" or "processing") in accordance with the PDP Law of all users who access the BQUIK’s website. This Privacy Policy should be read in conjunction with the Terms and Conditions.

BQUIK reserves the right to amend this Privacy Policy from time to time. Prior to such amendment BQUIK will notify you via the website and/or by email to the address associated with the user account. If you do not accept the changes, you must stop using your account by sending us an email at Your continued use of the Site after we publish or send a notice about our changes to this Privacy Policy means that you consent to the updated Privacy Policy.

Collection of your Personal Data
“Personal Data” means information about User which makes it possible to identify that User whether directly or indirectly including but not limited to User’s name, nationality, address, telephone number, gender, email address, and any information about User which User have provided to BQuik in the registration form and/or any information about User’s that has been processed by B-Quik from time to time.
BQUIK collects the Personal Data of the users in a legal and fair manner in accordance with the PDP Law. BQUIK will only collect necessary information for the Purposes herein. The consent of the User will be requested before collecting the Personal Data unless such collection is mandatory based on prevailing laws and regulations, and/or in the cases as set forth in this Privacy Policy, and BQUIK will endeavor to keep your Personal Data confidential.
Personal data collected by BQUIK may include the following:
Contact information such as first name, last name, identity document, gender, address, telephone number and Email.
Vehicle information such as body number, registration, model, color, other details of the car.
Product usage information and/or services.
Your personal interests and preferences as these data will help BQUIK to choose the most suitable product for you.
Information on marketing preferences or obtained through participation in surveys, contests, contests, prize draws or promotional offers.
CCTV footage or recording camera that have recorded images while you come to visit, use the service in the office or branches of BQUIK or participate in any activity of BQUIK.
Use of cookies (“Cookies”) at the Site linked to your personal data for a more comfortable experience in using our website. Please refer to our policy related to Cookies
Log Files of the Site when Users access the Site, and
Log Files of WiFi when Users use WiFi network that BQUIK provides at the office or branches of BQUIK.
The Personal Data that we collect from you may be collected from you during your course of dealings with us in any way or manner including pursuant to any transactions and/or communications made from or with us. BQUIK uses Personal Data obtained from users through the website and documents to combine with Personal Data in the main database obtained from the services of BQUIK. Which BQUIK requires the relevant officers to comply with the policy and strictly announced privacy and personal information management practices.
In addition to the Personal Data you provide to BQUIK directly, BQUIK may collect your Personal Data from publicly available sources or from third parties, among others:
from publicly available sources;
from our official social media pages, if you follow, like or are a fan of such pages;
from credit reporting agencies, insurance providers, or financial services providers;
when you interact and communicate with BQUIK at any events or activities;
from other entities who provided you with services or with whom you have a contractual relationship; or
from marketing service providers or partners.
The provision of your Personal Data is voluntary. If you however choose to not provide BQUIK your Personal Data, BQUIK may not be able to process your Personal Data for the Purposes outlined below and may cause BQUIK to be unable to provide services or accept payments from you.
Accuracy of Your Personal Data
BQUIK aims to keep your Personal Data as accurate, complete, not misleading, up-to-date and reliable as possible. Therefore, the accuracy of your Personal Data depends to an extent on the information you provide to us, therefore, you hereby declare that:

all your Personal Data submitted to us are accurate, not misleading, updated and complete; and
you will promptly update us when your Personal Data provided earlier to us becomes inaccurate, incomplete, misleading, outdated, or changes in any way whatsoever by contacting us.
Purposes of Processing Your Personal Data
BQUIK will process your Personal Data for provision of our services, delivery of our products, information, notification of the organized events and/or broadcasting of newsletters, where you are a customer of our services. BQUIK process your Personal Data for the following purposes (“Purposes”):

To process, validate, administer, manage, verify your application for subscription, deliver notifications, service or product information and service marketing information to BQUIK users;
To carry out due diligence or other screening activities in accordance with the prevailing laws and regulations which is applicable to us, the requirements or guidelines of governmental authorities in Indonesia which we determine are applicable to us, and/or our risk management procedures that may be required by the prevailing laws and regulations or that may have been put in place by us;
To comply with or apply the terms and conditions, the necessary agreements and/or contracts related to sales and the procurement of BQUIK’s products or for the provision of goods and services;
To carry out and support any services or products offered by BQUIK to the Users;
Marketing activities and customer research related to the service and related products. In this regard, BQUIK would be providing you with marketing advertising and promotional information, material and/or event that BQUIK or such third party organization may be selling, marketing offering, organizing, involved in or promoting, whether such products, services, and/or events exist now or are created in the future by any mode of communication, including but not limited to by way of voice calls, text messages, postal mail, faxes, electronic transmission to you email address(es), push notification and/or other forms of in-app notifications (in case BQUIK provide mobile app in the future) or harnessing other technologies (such as geo location technology) for our website or other technologies on your computers, in compliance with prevailing PDP Laws and regulation in Indonesia. You may opt-out of this or withdraw from this at any time by sending an email to us at the contact address given below;
To maintain our record for internal management;
To properly create and manage the business relationship that BQUIK has with its users through any channels;
To proceed any communication you have with BQUIK (such as responding to any inquiries and handling complaints and suggestions for customer service);
To provide fter-sales services and/or customer service-related matters;
To deliver the product and or the services you request;
To inform you of benefits and changes in product characteristics and/or our services;
To comply with the prevailing laws and regulations, announcements or orders that are mandatory for any operation of BQUIK.
If BQUIK decides to change the Purposes of collecting your Personal Data for any reason, BQUIK will announce it on BQUIK's official website and BQUIK will further request consent via email to Users who have given the consent to the previous Privacy Policy.
You acknowledge that your Personal Data that has been anonymized by BQuik is no longer Personal Data and the requirements of the PDP Law would no longer apply to such anonymized data.

Disclosure of your Personal Data

BQUIK will not disclose, display or make your Personal Data appear in any other manner inconsistent with the Purposes except with the consent of the relevant user as the owner of the Personal Data or in the case where the law or court order compels the disclosure of Personal Data.

BQUIK will not sell, rent, transfer or disclose any of your Personal Data to other person and/or any third party without your consent other than the ones stated in this Privacy Policy. [BQUIK may/will need to disclose your Personal Data to any third-party organisations outside of BQUIK including to our affiliates, and those organisations may be located (and your Personal Data may be disclosed) overseas and outside of Indonesia, for one or more of the above Purposes, as such third parties, would be processing your Personal Data for one or more of the above Purposes. In this regard, you hereby acknowledge, agree and consent that we are permitted to disclose your Personal Data to such third parties (whether located within or outside Indonesia) for one or more of the above Purposes and for the said third parties to subsequently process your Personal Data for one or more of the above Purposes. The third party organisations to which we would usually disclose your information include:

third party organisations who have been retained by BQUIK to assist us in providing services to you, including payment services provider to carry out payment function in the Sites, designated data center provider(s), logistic service providers to deliver our products to Users;
government as required by the prevailing laws and regulations or related to the enforcement of the law or a court order requires BQUIK to do so;
any actual or proposed assignee or transferee of the business of BQUIK, or a merged entity in the event BQUIK is merged to create such merged entity (if occurs in the future);

In the event that BQUIK has hired third parties as mentioned above to process your Personal Data, such as data analytic for the purpose of our business activities, BQUIK will impose the identical obligation to such third party to maintain confidentiality and security of your Personal Data and impose a prohibition against the use of such Personal Data other than the activities solely determined by BQUIK.

Security of Your Personal Data
BQUIK will take appropriate measures and steps to protect your Personal Data we hold from any unauthorized or unlawful processing of your Personal Data without your consent. In order to prevent any unauthorize access, disclosure or other similar risks, we endeavour, where practicable, to implement appropriate technical, physical, electronic and procedural security measures in accordance with the prevailing laws and regulations and industry standard to safeguard against and prevent any unauthorized or unlawful processing of your Personal Data of your Personal Data.
Please be aware that the transmission of Personal Data over the internet is never completely secure, and while we aim to use our best efforts to secure and protect the information, we cannot guarantee the security of any information that is provided or transmitted to us by you. We will immediately notify you within a period as stipulated under the PDP Law if there is any unauthorized access, interception, and/or security breach that may potentially bring adverse impacts to the confidentiality of your Personal Data.
Retention of Your Personal Data
We will also put in place measures such that your Personal Data in our possession or under our control is destroyed and/or anonymized as soon as it is reasonable to assume that (i) the purpose for which that Personal Data was collected is no longer being served by the retention of such Personal Data; and (ii) retention is no longer necessary for any legal or business purposes unless its further retention is required to satisfy a longer retention period to meet regulatory requirements under the prevailing laws and regulations.
Storage, Access, Correction of Personal Data and Consent Withdrawal
BQUIK will keep your Personal Data for the period necessary to fulfill the Purposes set out in this policy and required under the prevailing regulations.
If you request to access, correct personal data and/or withdraw your consent on the processing of your Personal Data, such requests must be made in writing through the contact person stated in this Privacy Policy with a copy of ID card or other details as may be reasonably requested by BQUIK. BQUIK will record such request as evidence and consider taking appropriate action within 30 (thirty) calendar days from the date we receive complete documents from you.
In respect of your right to access and/or correct your Personal Data we have the right to refuse your request to access and/or correct your Personal Data for any reason permitted under the prevailing laws and regulations such as where the expense of providing access to you is disproportionate to the risks to your privacy or where the rights of others may also be potentially violated.
You have the right at any time to file a request to us to limit and use of your Personal Data (for example, requesting us to stop sending you any marketing and promotional materials or contacting you for marketing purposes).
In addition, you also have the right to withdraw your consent of processing your Personal Data by providing us a notice in writing. Your request shall however be subject to any applicable restrictions based on prevailing laws and regulations. Please be advised that the withdrawal of your consent may result in certain legal consequences arising from such withdrawal. In this regard, depending on the extent of your withdrawal of consent for us to process your Personal Data, it may mean that we will not be able to continue our relationship with you and/or the contract that you have with us will have to be terminated.
There is a possibility that, in some cases, BQUIK may have to suspend access to your Personal Data, for example, when your identity cannot be verified or where the information requested is of a commercial nature of confidentiality or in the event of receiving a duplicate request for the same information.
Contacting BQUIK about this Privacy Policy
If you have any questions, suggestions or comments regarding our Privacy Policy, please contact us. For remarks regarding to compliance with this Privacy Policy, it is our pleasure to answer any questions, listen to any suggestions and comments as this will be beneficial to the improvement of BQUIK's services further. You can contact BQUIK at the address shown below.
PT BQUIK OTOMOTIF INDONESIA Letjen S. Parman St No.Kav 76, Slipi, Palmerah, Jakarta Barat, DKI Jakarta 11410, Republik Indonesia Email: [] Telphone: 021-5366 6605
This Privacy Policy governs the processing of your Personal Data when you visit our Site from this date forward until a later revision is posted.
For the avoidance of doubt, in the event that the PDP Law permit an organisation such as us to process your Personal Data without your consent, such permission granted by the PDP Law shall apply.
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